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Privacy Policy Quady Winery takes pride in producing exceptional wines and providing excellent customer service. We want to make your experience with us as enjoyable and rewarding as possible. Part of achieving this goal involves gathering and working with various forms of personal information. We want you to use the internet's vast array of information, tools, and opportunities with complete confidence. Any information which is voluntarily provided to us through our web site is kept confidential and secure and is treated with the same consideration and confidentiality as any information sent to us by the US mail or communicated to us by telephone or fax. Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address and an email address or other contact information, whether at work or at home. Note that to the extent any portions of the following Privacy Policy are inconsistent with applicable law or regulations, or to the extent you provide your express consent for uses not specifically described below, then such laws or regulations, or your express consent, will govern our use of your personally identifiable information.
General Information Collection You may choose whether or not to provide personal information to us. We will not collect personal information about you, unless you provide us that information voluntarily. We will not request or collect especially sensitive personally identifiable information, such as religious preferences, racial or ethnic background or other similar forms of data. If you voluntarily provide personal information to us, we will not sell, license or transmit that information, unless we do so in accordance with this privacy policy or the express authorization you have given us. We will disclose information in compliance with applicable laws and regulations and will require the recipient to protect the information and use it only for the purpose provided. If you choose not to provide us with personal information, you can still access limited services and visit most of our web site, but you may be unable to access certain options, offers, and services that involve our interaction with you.
We may request personal information about you from you or your representative on application or order forms, through requests for information or services, or in order to deliver requested materials to you, respond to your questions, or deliver a product or service. For example, the following personal information is required when joining our wine clubs or placing an order with us online or via the telephone. If you join our mailing list, you may provide us with your name, email address and state of residence. The information is utilized so that we may inform you of news, special offers and events.
Other forms of information or data collected If you use our web site, we may collect non-personally identifiable information about your use of the site such as IP addresses, domains, service providers, device type, operating system, browser and version, language settings, geographical region, and click through statistics. This is achieved by the use of cookies. A cookie is a very small text file placed on your hard drive by a web page server. Cookies cannot be executed as malicious code or deliver viruses. Most browsers have the ability to handle cookies with three options; allow, notify the user, or decline. Most browsers are initially set to automatically accept them by default. You can set your browser to notify you when you have received a cookie, giving you the opportunity to decide whether to accept it. You also have the option to reject our cookies and still use the site, but you may not be able to access or use some of the features we offer on the site such as placing an order online. If you do not wish to enable cookies but would like to order wine, please call (800)733-8068. We may use either session ID cookies and/or persistent cookies. For the session ID cookie, once a user closes the browser, the cookie simply terminates. A persistent cookie is a small text file stored on a user's hard drive for an extended period of time. Persistent cookies are used to remember some of the information you've given us so you don't have to reenter it each time you visit the site. Persistent cookies can be removed by following the directions in your browsers help section. By showing how and when you use our site, cookies help us see which areas are popular and which are not. We then aggregate this information with other pieces of information to improve and update our site to make your experience on our site as valuable and efficient as possible. Cookies also allow us to store the personal preferences that you set during each visit to our site, which in turn allows us to speed up your future activities at our site.
Security We are committed to protecting the information we receive from you. Wherever your personal information may be held within Quady Winery or on its behalf, we follow reasonable technical, organizational, and management practices to protect the confidentiality and security of personal information that you share with us from unauthorized access or disclosure. Qaudy Winery - PCI DSS certificate Online Shopping Cart- Nexternal- www.nexternal.com Credit Card Processing – Sage Payments- http://na.sage.com/sage-payment-solutions If you feel more comfortable doing so, you are welcome to call Quady Winery with your credit card information and complete your purchase by phone at (800)733-8068. Third Party Services We reserve the right to share your information with third party services to supplement various business services. We do not sell, rent, or share any portion of our customer database to third parties unless it is necessary to fulfilling services at your request. We only utilize third party services that meet strict security and privacy standards that are inline with our own policies. We will take reasonable steps to ensure that these third-party service providers are obligated to protect your personal information on our behalf. A list of these third parties with links can be found below. Direct Ship Compliance- Ship Compliant- shipcompiant.com Credit Card Processing – Sage Payments- http://na.sage.com/sage-payment-solutions Shipping with UPS - http://www.ups.com Email marketing campaigns- Vertical Response - www.verticalresponse.com We may also transfer personally identifiable information to assist with preventing fraud and minimizing credit risk or in compliance with a subpoena or other similar order or regulation (as determined in our sole discretion). Additional website analytics We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any personally identifiable information of visitors to our site. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any personally identifiable information from any source, unless you explicitly submit that information via a fill-in form on our website. Links Third Party Cookies
Minor's Guidelines The safety of minors is very important to us and we are committed to preventing the consumption of alcohol by persons under 21 years of age (minors). Our site is not structured to attract minors, but we currently have no method of preventing minors from using many sections of our site. We do not knowingly or intentionally collect any personal information from minors. If we become aware that we have unknowingly collected personal information from a minor, we will make reasonable efforts to delete such information from our databases.
Modifying or deleting personally identifiable information To the extent that you do provide us with personal information, we intend to keep your information accurate and up to date. If you wish to review, modify, or delete any of your information or restrict how we use the information, please contact us.
Commitment We are committed to privacy and are actively involved in and support current industry initiatives to preserve individual privacy rights on the internet. Protecting your privacy online is an evolving area, and our systems are constantly evolving to meet these demands. While we cannot guarantee privacy perfection, we will address any issue to the best of our abilities as soon as possible.
Your Consent By using this site, you consent to the collection and use of your information by Quady Winery and our third party business partners as described in this policy. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to release information about users who we believe are in violation of our content guidelines. We also reserve the right to report to law enforcement agencies any activities that we reasonably believe to be unlawful.
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